Hotel Cram guarantees that bookings made at www.hotelcram.com will benefit from the lowest rates available online.
If you find a lower rate on another online booking channel within 24 hours of making your booking, we will offer you the same rate you found if you reserve at www.hotelcram.com. If within 24 hours of making your booking you find availability on other site for the same room on the same date at a lower rate, contact the hotel’s booking department by sending an email to firstname.lastname@example.org
• The compared rate must have the same policies, dates, room type and number of guests, be available and be immediately confirmed online. The guarantee does not apply to online booking channels that do not confirm bookings immediately.
• Only applicable to rates available to the general public on online sales channels for bookings made by private customers. The final price is the price offered on the website including service charges, taxes and fees.
• Not applicable to group or corporate rates or rates negotiated with companies, agencies or tour operators.
• Any cases of errors in the publication of rates on other online booking channels will not be considered.
• Hotel Cram is not responsible for the costs incurred as a result of the cancellation of the booking, whether on our website or on other online booking channels.